Fix the
usual snags.
What you see, why it happens, and what to do.
I do not see anything on my site.
In Preview mode IDX Bloom only runs on one private page, IDX Bloom Preview, visible to logged-in editors and admins. Visitors and Google see nothing until you click Go live.
The preview page shows a 404.
That is expected when you are logged out. Log in as an administrator or editor and open it again.
Go live is blocked.
In version 1.5, Go live stays blocked while the listings are samples. Add your license key and an approved MLS data connection first.
Listings say Sample.
Sample listings are fictional, clearly labeled and never indexed. Real listings need your license and an approved MLS data connection.
Listings disappeared.
If the data provider refuses a site (a key or domain was revoked), every cached listing is deleted at once and nothing is shown until access is restored. If the feed is only slow or down, the last good data stays up to 24 hours instead.
Leads are not reaching my CRM.
In Preview mode, leads from the preview page are saved as test leads and are not sent to your CRM until you click Send test lead. Once connected, failed sends are retried automatically.
Buyer sign-in or alert emails do not arrive.
Email sending is off by default. Turn it on in Settings when you are ready; until then, accounts say coming soon.
A page is not showing up in Google.
Sample listings are never indexed, and a grown page stays closed until you approve it and add your own take. IDX Bloom does not promise rankings.
After an update the plugin looks the same.
Existing installs that had already bloomed stay live after updating, so nothing changes unless you change it. Hard-refresh the admin if an old logo is cached.
Still stuck?
Tell us what you were doing and what you saw. We write back to the email you give us. Send us a message →
Questions, answered
How do I get help?
Start with the help center. If you are stuck, use the contact form and we write back to the email you give us. There is no phone line yet.
Will visitors or Google see anything while I test?
No. In Preview mode IDX Bloom only runs on one private page that only logged-in editors and admins can open. It adds nothing to robots.txt, your sitemap or any other page.
What if the listings feed is slow or down?
Pages always load from the cache right away. If the feed fails, the last good data stays on your pages for up to 24 hours instead of being wiped.
What happens if my data access is revoked?
If the data provider refuses a site (a key or domain was revoked), every cached listing is deleted at once and nothing is shown until access is restored.
Do alert and sign-in emails go out by default?
No. A master email switch is off by default. Until you turn it on in Settings, buyer accounts say coming soon and hearts stay on the visitor's own device.
What if my CRM is down?
Every lead is saved on your own site first, and failed sends to your CRM are retried automatically.